Terms of Use & Privacy Policy

Summary

By downloading or using CamPlan, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree with any part of these terms, please refrain from using the app.

CamPlan is a freemium app developed by CamPlan AI Ltd, available on iOS, iPadOS, macOS and visionOS. This document explains how we collect, use, and protect your data.

Information We Collect

We collect certain data to enhance your experience, improve our services, and ensure smooth app operation. This includes:

• User ID: A randomly generated identifier associated with your usage data.
• Region: Your location information to customize your app experience.
• Device Information: Data such as your device model and operating system, which helps us optimize performance.
• Usage Data: Information about your interactions with the app, including interests, goals, job roles, and any .cplan files you create.
• Crash Reports: Data collected to diagnose and resolve app issues.
• Subscription Information: Details managed through RevenueCat for tracking subscriptions and access.
• Email (optional): If provided, your email may be used for customer support, troubleshooting, or discussing partnership opportunities.

Third-Party Services

We utilize third-party services to enhance app functionality. These include:

• Mixpanel: Collects anonymized analytics to help us understand user behavior and improve the app.
• Superwall: Manages and presents paywalls within the app.
• RevenueCat: Handles in-app subscriptions, purchases, and user entitlements.

These third parties access your data only to perform specific functions on our behalf and are required to adhere to strict privacy obligations.

Use of Your Information

We use the data we collect to:

• Improve app performance and overall user experience.
• Provide customer support and troubleshooting assistance.
• Manage subscriptions and in-app purchases.
• Analyze app usage to inform future feature enhancements.

Data Security

We implement industry-standard security measures to protect your data. However, no system is completely secure. While we take reasonable precautions, we cannot guarantee absolute security.

Data Sharing

We do not sell or share personally identifiable information with third parties, except in the following cases:

• When working with trusted third-party services (as listed above) essential for app functionality.
• When required to comply with legal obligations or respond to government requests.

Your Rights

You have the right to:

• Request access to your personal data.
• Request corrections if your data is inaccurate.
• Request deletion of your data (excluding records required for legal purposes).
• Opt out of analytics tracking (for example, by adjusting your device settings).

To exercise these rights, please contact us at contact@camplan.ai.

Policy Updates

We reserve the right to update this Privacy Policy from time to time. For significant changes, we will notify users via the App Store listing.